Nurture Your Mind & Body

Uthingo Decorum

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• Please note that it is of utmost importance to keep time for your appointments.

• Arriving late for your pre-booked treatment, will result in your treatment time being compromised as it will be shortened, whilst the full treatment fee will apply.

• Kindly arrive 15 minutes prior to your scheduled treatment(s) time, to allow enough time to check-in and change.

• Please bring to attention any of the following contra-indications: – High blood pressure, heart conditions. Recent surgery Muscle or joint injuries. Any allergies, Pregnancy, Epilepsy or Diabetes 

• To preserve a peaceful atmosphere for all our guests, please turn off your mobile phone on arrival at the and keep volume and conversations as low as possible, to give others an optimum experience at the spa.

• Please note that we do not accept cash, only EFT or speed-point is available to make payment at the spa

• Unfortunately, Uthingo will not be held responsible for any theft, damage, loss, or misfortune that may occur.

•  Prices are subject to change, without prior notice. 

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Cancellation Policy

• The treatment(s) you select, are reserved especially for you.

• Please make sure that you at the least give 24 hours advance notice is required, for cancellations or rescheduling bookings.

• Guest will be charged a 50% cancellation fee, for treatments cancelled less that 24 hours before the scheduled appointment time, no refunds on the 50%, only a voucher will be issued in exchange of treatments available.